COVID-19

Frequently Asked Questions

Prior to Travel

Fiji will offer quarantine-free travel to tourists from Travel Partner countries from the 1st of December 2021

Matamanoa will be welcoming guests from the 1st of March 2022

Travel Partner countries are currently: Australia, Canada, France, Germany, Japan, Qatar, Republic of Korea, Singapore, Spain, Switzerland, United Kingdom of Great Britain and Northern Ireland, United Arab Emirates, United States of America, New Zealand, Cook Islands, Kiribati, Marshall Islands, Federated States of Micronesia, Nauru, New Caledonia, Palau, Samoa, Solomon Islands, French Polynesia, Tonga, Tuvalu, Vanuatu.

This list is being regularly reviewed and updated

Over 85% of Fiji’s eligible adult population (aged 15+) are fully vaccinated.

Vaccines administered in Fiji are: Astra-Zeneca, Moderna and Pfizer 

Documentation:
  • Evidence you have been present in a Travel Partner Country for a minimum of 10 days prior to travel  
  • For all travellers 12 years and older, evidence of a negative RT PCR Test completed 72 hours before boarding your flight
  • A minimum 3 night stay at a Care Fiji Commitment (CFC) resort (Matamanoa Island Resort is a fully accredited CFC resort)
Vaccination:
  • All travellers 18 years and older must be fully vaccinated at least 14 days prior to travel
  • A digital vaccination certificate must be presented to certify vaccination 
Contact Tracing:
  • Download the careFiji App here
  • Enable Bluetooth on your device

Yes.  You will need to provide documented proof of a negative RT-PCR test no more than 3 days prior to travel for all travellers 12 years and above

Unfortunately, if your Covid-19 test is positive, you will not be able to travel to Fiji. You should immediately isolate yourself and follow public health recommendations

Matamanoa Island Resort has a minimum age policy of 16. Unvaccinated travelers between the age of 16 to 18 are permitted provided they are accompanied by a fully vaccinated legal guardian

Fiji currently recognises: Astra-Zeneca, Pfizer, Moderna and Johnson & Johnson vaccines. 

Cross vaccination between these vaccines is accepted

Comprehensive travel insurance is strongly recommended to protect you and your party for the entire duration of your holiday against illness, injury, death, loss of baggage and other personal items, weather interruptions, cancellation of all booked accommodation & extra services and other travel contingencies.

Matamanoa Island Resort does not take any responsibility for any third-party services recommended or included in packages and is not liable for any losses, changes to itineraries or non-provision of services to Guest

Each insurance policy is different, please speak to your insurance provider to discuss your level of cover

This will depend on your country’s re-entry requirements. It is highly recommend to familiarise yourself with your country’s requirements regarding quarantine and testing before you book travel to Fiji

After Arrival into Fiji

Yes, you will need to take a Rapid COVID-19 diagnostic test 48-hours after your arrival in Fiji, this can be taken on Matamanoa Island for a cost of approximately $35 FJD

Yes. All businesses who have made the Care Fiji Commitment (CFC) are 100% fully vaccinated, this includes Matamanoa Island Resort, it’s concessionaires and transit businesses

Yes, all visitors are required to download the careFIJI app and keep the device Bluetooth turned on at all times. This also allows QR code check-in at all businesses across Fiji

You can download the careFIJI app prior to your arrival here

Alert our Wellness Ambassador, we have plans and procedures in place that can help you isolate comfortably at the resort. We will put you in touch with the relevant medical authorities. 

The careFiji framework provides the highest standard of health and safety to our visitors. This includes access to isolation facilities and medical care such as testing, routine staff swabbing, escalation protocols in the event of positive cases by private medical practitioners affiliated with the property. 

Once you test negative, post the isolation stay, you will be free to return home

No, you won’t be stuck. You will only be required to isolate if you test positive yourself. However, if you are aware of someone who has tested positive, we highly recommend taking a test to confirm you are negative. In the event of a positive case at Matamanoa Island, contact tracing protocols would be followed and you are likely to be notified to take extra precautions

Virtually all of Fiji is ok for tourists to move around however there are some restrictions to be aware of. Travel to low vaccination zones is prohibited, a map outlining these low vaccination zones will be published closer to Fiji’s December reopening. Typically, these are smaller villages outside the main tourist areas.

Once you arrive, you are free to travel to Safe Travel areas where there is high vaccination coverage.  Everyone you interact with in the tourism industry will be fully vaccinated, from fellow guests to hotel staff to tour operators

Currently there is a curfew in place between 11pm and 4am

It is not mandatory to wear a face mask on the island

Yes, there will be hand sanitizer in all rooms plus various points around the island

Yes, Matamanoa and the surrounding islands are not located in low vaccination zones

You could be fined up to $10,000 FJD or face up to 5 years imprisonment depending on the severity of the offence under the Public Health Act 1935

Returning Home

Matamanoa Island Resort can assist you with Rapid COVID-19 diagnostic tests on island at a cost of approximately $35 FJD. If your country requires a RP-PCR test these can be obtained at Dr Zen’s Clinics at a cost of approximately $350 FJD. The closest clinic to Matamanoa Island is on Denarau Island:

Zen’s Medical Centre Ltd

Denarau Centre

Opening Hours: Operates 24 Hours

Landline: 776 2200/999 1820

Email: denarau@zensmedical.com

Yes, providing you comply with any protocols in place for incoming travellers

Yes, providing you have spent 10 days in a Travel Partner country prior to your departure and you comply with all protocols in place for entering Fiji